Privacy Policy
This page explains what information is collected through this website and how it is used.
Enquiry information
When you submit the contact form on this website, the details you provide (name, email address, and the content of your message) are sent by email to Torven Marine using a third-party form service (Web3Forms). This information is used solely to respond to your enquiry.
How submitted details are used
Enquiry details are used only to respond to the request made and, where a project proceeds, to carry out that engagement. Details are not sold, rented or shared with third parties for marketing purposes.
Analytics and cookies
This website does not currently use analytics tracking, advertising cookies, or third-party tracking scripts. Standard web server logs (such as those maintained by our hosting provider, Cloudflare) may record basic technical information like IP address and browser type for security and reliability purposes; this is not used to identify individual visitors for marketing.
Data retention
Enquiry correspondence is retained for as long as reasonably necessary to manage the relevant business relationship, and may be kept longer where required for accounting or legal purposes.
Your contact rights
If you would like to know what information Torven Marine holds about you, or would like it corrected or deleted, please contact info@torvenmarine.com.
Changes to this policy
This policy may be updated from time to time as the website or its tools change. The version on this page is always the current one.
Have a commissioning, troubleshooting or advisory need?
Tell us about the vessel, system or project. We'll respond with how Torven Marine can help, and what we'd need to get started.
Initial project discussions are confidential and without obligation. For time-critical operational faults, commissioning delays or urgent technical support, please contact us directly by phone.